{"id":224507,"date":"2024-10-18T10:29:20","date_gmt":"2024-10-18T08:29:20","guid":{"rendered":"https:\/\/sherpas.com\/blog\/?p=224507"},"modified":"2025-01-09T15:31:16","modified_gmt":"2025-01-09T14:31:16","slug":"bien-communiquer","status":"publish","type":"post","link":"https:\/\/sherpas.com\/blog\/bien-communiquer\/","title":{"rendered":"Comment bien communiquer ? La cl\u00e9 des relations saines \ud83d\udddd\ufe0f"},"content":{"rendered":"\n<p>Tu l\u2019entends partout : <strong>communiquer avec les gens, c\u2019est la cl\u00e9 pour d\u00e9velopper des relations saines<\/strong>. Que ce soit dans tes relations personnelles ou professionnelles, dialoguer peut pourtant s\u2019av\u00e9rer \u00eatre une t\u00e2che difficile. <strong>Mais la bonne nouvelle, c\u2019est que \u00e7a s\u2019apprend\u202f!<\/strong>&nbsp;<\/p>\n\n\n\n<p>C\u2019est justement la mission de notre article : <strong>te donner des m\u00e9thodes et des outils pertinents<\/strong> pour te permettre de bien communiquer. \ud83d\udc96<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Diff\u00e9rentes m\u00e9thodes et th\u00e9ories sur la communication<\/h2>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" src=\"https:\/\/media.giphy.com\/media\/YSBt5A3MB45EfyH00t\/giphy.gif\" alt=\"Rachel et sa s\u0153ur Amy dans Friends se bagarrent\"\/><figcaption class=\"wp-element-caption\">Ce que l&#8217;on veut \u00e9viter&#8230;<\/figcaption><\/figure><\/div>\n\n\n<p>En termes de communication, il existe de <strong>nombreuses m\u00e9thodes et th\u00e9ories <\/strong>qui peuvent te permettre d\u2019y voir plus clair.<\/p>\n\n\n\n<p>En r\u00e9alit\u00e9, ce sont des mauvaises habitudes et comportements qui viennent<strong> entraver le bon d\u00e9roulement d\u2019un dialogue<\/strong>. Ta mission \u00e0 toi, c\u2019est justement<strong> de prendre conscience de ces habitudes et de travailler dessus<\/strong> pour bien communiquer avec tes amis, ta famille, ton partenaire ou m\u00eame au travail avec un coll\u00e8gue.&nbsp;<\/p>\n\n\n<section class=\"you-know\">\n                <div class=\"you-know__title\"><p><strong data-rich-text-format-boundary=\"true\">\ud83e\udd14 Pourquoi apprendre \u00e0 dialoguer ?\u00a0<\/strong><\/p>\n<\/div>\n                        <div class=\"you-know__text\">\n            <p>Pour limiter les conflits, pour entretenir des relations saines, pour se sentir plus serein, pour se sentir en accords avec soi-m\u00eame, pour cr\u00e9er des liens plus forts bas\u00e9s sur la confiance et la transparence, pour faire qu\u2019une relation fonctionne\u2026<\/p>\n\n        <\/div>\n              <\/section>\n\n\n\n<h3 class=\"wp-block-heading\">Les quatre facettes d\u2019un message selon Friedmann Schulz von Thun \u23f9\ufe0f<\/h3>\n\n\n\n<p>La premi\u00e8re th\u00e9orie,<strong> qui donne mati\u00e8re \u00e0 r\u00e9fl\u00e9chir sur ta fa\u00e7on de communiquer avec les autres<\/strong>, est celle de Friedmann Schulz von Thun.&nbsp; Cette th\u00e9orie s\u2019appelle<strong> la th\u00e9orie des quatre facettes d\u2019un message.<\/strong> \ud83d\udc49<\/p>\n\n\n\n<p>Dans cette th\u00e9orie, Friedmann consid\u00e8re que lorsqu\u2019un individu d\u00e9livre un message \u00e0 un autre, on peut y d\u00e9celer quatre facettes.&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Les faits&nbsp;<\/li>\n\n\n\n<li>La facette auto r\u00e9v\u00e9latrice sur l\u2019\u00e9metteur : le message d\u00e9livre les attentes ou encore les \u00e9motions de celui qui transmet.<\/li>\n\n\n\n<li>La facette relation : le message d\u00e9voile ce que pense l\u2019\u00e9metteur de l\u2019interlocuteur.&nbsp;<\/li>\n\n\n\n<li>La facette de demande : ce que souhaite l\u2019\u00e9metteur&nbsp;<\/li>\n<\/ul>\n\n\n\n<p>C\u2019est \u00e0 ce moment pr\u00e9cis que rentre en compte<strong> la libert\u00e9 d\u2019interpr\u00e9tation de l\u2019interlocuteur qui re\u00e7oit le message.<\/strong> Voyons avec un petit exemple \ud83d\udc47<\/p>\n\n\n\n<p>\u201c<em>Tu n\u2019as pas r\u00e9pondu \u00e0 mon sms hier soir<\/em>\u201d<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Les faits :<\/strong> il n\u2019y a pas eu de r\u00e9ponse au sms<\/li>\n\n\n\n<li><strong>La facette auto r\u00e9v\u00e9latrice :<\/strong> la personne qui n\u2019a pas re\u00e7u de r\u00e9ponse est contrari\u00e9e, triste ou dans l\u2019incompr\u00e9hension.<\/li>\n\n\n\n<li><strong>La facette relation :<\/strong> la personne tient probablement \u00e0 l\u2019autre&nbsp;<\/li>\n\n\n\n<li><strong>La facette de demande :<\/strong> la personne voudrait une r\u00e9ponse, justification ou que cela ne se reproduise plus<\/li>\n<\/ul>\n\n\n\n<p>Lorsque l\u2019interlocuteur<strong> re\u00e7oit le message avec les 4 facettes d\u2019interpr\u00e9tation<\/strong>, il r\u00e9agit d\u2019une fa\u00e7on ou d\u2019une autre.&nbsp;<\/p>\n\n\n\n<p>En somme, <strong>m\u00eame si tu as l\u2019impression d\u2019\u00eatre clair<\/strong> en disant \u201ctu n\u2019as pas r\u00e9pondu \u00e0 mon sms hier soir\u201d, les sous-entendus peuvent \u00eatre divers. Ainsi,<strong> ton interlocuteur peut mal le prendre s\u2019il interpr\u00e8te d\u2019une fa\u00e7on ou d\u2019une autre<\/strong>.&nbsp;<\/p>\n\n\n\n<p>Mais c\u2019est le cas pour des phrases tr\u00e8s simples comme \u201c<em>Tiens, la bouteille d\u2019eau est vide<\/em>\u201d. C\u2019est un fait,<strong> mais la personne en face de toi peut interpr\u00e9ter ce message<\/strong> comme \u201cil a la flemme d\u2019aller la remplir et veut que je le fasse\u2026\u201d et s\u2019\u00e9nerver. Got it ?<\/p>\n\n\n\n<p>\ud83d\udc49 Cette th\u00e9orie nous am\u00e8ne au point suivant\u2026&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">La communication non-violente par Marshall Rosenberg<\/h3>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" src=\"https:\/\/media.giphy.com\/media\/LDNv4GDgCDA4XAP50H\/giphy.gif\" alt=\"\"\/><\/figure><\/div>\n\n\n<p>La th\u00e9orie de Friedmann nous am\u00e8ne \u00e0 parler d&#8217;une nouvelle m\u00e9thode<strong> : la communication non-violente. <\/strong>En effet, pour bien communiquer, notre cher <a href=\"https:\/\/fr.wikipedia.org\/wiki\/Marshall_Rosenberg\" target=\"_blank\" rel=\"noreferrer noopener\">Marshall Rosenberg<\/a> distingue 4 r\u00e8gles \u00e0 mettre en place. L\u2019effet escompt\u00e9 ? <strong>\u00c9viter un conflit et assurer la bonne transmission du message.\u00a0<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Distingue tes observations de tes interpr\u00e9tations<\/strong> \u2192 concentre-toi sur les faits&nbsp;<\/li>\n\n\n\n<li>Formule<strong> ton ressenti <\/strong>clairement&nbsp;<\/li>\n\n\n\n<li>Exprime tes <strong>besoins&nbsp;<\/strong><\/li>\n\n\n\n<li>Fais une<strong> requ\u00eate<\/strong> claire<\/li>\n<\/ul>\n\n\n\n<p>Pour te permettre d\u2019y voir plus clair, <strong>voici un petit exemple <\/strong>\ud83d\udc47<\/p>\n\n\n\n<p>Tu dois retrouver un ami pour un caf\u00e9.<strong> Il arrive tr\u00e8s en retard.<\/strong> Tu peux interpr\u00e9ter la situation en te disant : \u201c<strong>il est en retard, il s\u2019en fiche compl\u00e8tement du rendez-vous<\/strong> !\u201d Minute papillon \ud83e\udd8b, c\u2019est justement la premi\u00e8re \u00e9tape : distingue les faits de l\u2019interpr\u00e9tation.&nbsp;<\/p>\n\n\n\n<p>Il est en retard, c\u2019est un fait. Est-ce qu\u2019il s\u2019en fiche ? Peut-\u00eatre que oui, mais peut-\u00eatre aussi qu\u2019il a une bonne raison. En distinguant les interpr\u00e9tations (souvent li\u00e9es \u00e0 tes sentiments) des faits, tu <strong>laisses le dialogue possible.&nbsp;<\/strong><\/p>\n\n\n\n<p><strong>La deuxi\u00e8me \u00e9tape <\/strong>consiste en<strong> la formulation de ton ressenti<\/strong>, et ce, de mani\u00e8re claire. Au lieu de faire un reproche, dire : \u201cJe me suis demand\u00e9 si tu \u00e9tais en retard parce que tu t\u2019en fichais du rendez-vous ? \u201c&nbsp; <strong>En adoptant cette attitude, la personne ne se sent pas agress\u00e9e et peut r\u00e9pondre avec bienveillance et honn\u00eatet\u00e9.&nbsp;<\/strong><\/p>\n\n\n\n<p>\ud83d\udc49 <strong>Le temps est venu de formuler tes besoins<\/strong>. Lorsqu\u2019une situation te d\u00e9pla\u00eet, il est important d\u2019exprimer tes besoins clairement : besoin d\u2019\u00eatre rassur\u00e9, besoin que la personne fasse un effort\u2026 Bref, en \u00e9tant transparent, tu d\u00e9veloppes des relations saines bas\u00e9es sur des dialogues fluides.&nbsp;<\/p>\n\n\n<section class=\"push \">\n        <div >\n            \n                                                <div class=\"push__container  qcd\" data-target=\"_self\" data-qcd=\"aHR0cHM6Ly9zaGVycGFzLmNvbS9wcm9mZXNzZXVycz9zaWdudXA9dHJ1ZQ==\" data-banner=\"2\" data-name=\"Cours part&amp;#8217; global #1 = CPG1\" style=\"background-color: #F3FBF7\" >\n                                                                        <div class=\"push__teachers\">\n    <div class=\"d-flex justify-content-center d-md-none\">\n        <img decoding=\"async\" class=\"push__logo\" src=\"\/content\/themes\/sherpas-theme\/dist\/images\/logo.svg\" alt=\"Logo Sherpas\">\n    <\/div>\n    <div class=\"swiper\">\n        <div class=\"swiper-wrapper\">\n                                            <div class=\"swiper-slide\">\n                    <div class=\"push__teachers-card\">\n                        <div\n                            class=\"push__teachers-profil\"\n                            \n                            style=\"background-image: url(https:\/\/sherpas.com\/content\/uploads\/2022\/01\/Simon2x.jpg);\"\n                        >\n                    <\/div>\n                         <p class=\"push__teachers-name\">Simon<\/p>                          <p class=\"push__teachers-school\">4e ann\u00e9e de m\u00e9decine<\/p>                                                     <div class=\"push__teachers-note\">\n                                                                    <svg  class=\"active\" >\n                                        <use\n                                            xlink:href=\"\/content\/themes\/sherpas-theme\/dist\/images\/sprite.svg#star\"\/>\n                                    <\/svg>\n                                                                    <svg  class=\"active\" >\n                                        <use\n                                            xlink:href=\"\/content\/themes\/sherpas-theme\/dist\/images\/sprite.svg#star\"\/>\n                                    <\/svg>\n                                                                    <svg  class=\"active\" >\n                                        <use\n                                            xlink:href=\"\/content\/themes\/sherpas-theme\/dist\/images\/sprite.svg#star\"\/>\n                                    <\/svg>\n                                                                    <svg  class=\"active\" >\n                                        <use\n                                            xlink:href=\"\/content\/themes\/sherpas-theme\/dist\/images\/sprite.svg#star\"\/>\n                                    <\/svg>\n                                                                    <svg  class=\"active\" >\n                                        <use\n                                            xlink:href=\"\/content\/themes\/sherpas-theme\/dist\/images\/sprite.svg#star\"\/>\n                                    <\/svg>\n                                                            <\/div>\n                                                 <p class=\"push__teachers-price\">26\u20ac\/h<\/p>                     <\/div>\n                <\/div>\n                                            <div class=\"swiper-slide\">\n                    <div class=\"push__teachers-card\">\n                        <div\n                            class=\"push__teachers-profil\"\n                            \n                            style=\"background-image: url(https:\/\/sherpas.com\/content\/uploads\/2022\/01\/Emma2x.png);\"\n                        >\n                    <\/div>\n                         <p class=\"push__teachers-name\">Emma<\/p>                          <p class=\"push__teachers-school\">Dauphine<\/p>                                                     <div class=\"push__teachers-note\">\n                                                                    <svg  class=\"active\" >\n                                        <use\n                                            xlink:href=\"\/content\/themes\/sherpas-theme\/dist\/images\/sprite.svg#star\"\/>\n                                    <\/svg>\n                                                                    <svg  class=\"active\" >\n                                        <use\n                                            xlink:href=\"\/content\/themes\/sherpas-theme\/dist\/images\/sprite.svg#star\"\/>\n                                    <\/svg>\n                   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                                  <p class=\"push__teachers-price\">15\u20ac\/h<\/p>                     <\/div>\n                <\/div>\n                                            <div class=\"swiper-slide\">\n                    <div class=\"push__teachers-card\">\n                        <div\n                            class=\"push__teachers-profil\"\n                            \n                            style=\"background-image: url(https:\/\/sherpas.com\/content\/uploads\/2022\/01\/Olivier2x.png);\"\n                        >\n                    <\/div>\n                         <p class=\"push__teachers-name\">Olivier<\/p>                          <p class=\"push__teachers-school\">La Sorbonne<\/p>                                                     <div class=\"push__teachers-note\">\n                                                                    <svg  class=\"active\" >\n                                        <use\n                                            xlink:href=\"\/content\/themes\/sherpas-theme\/dist\/images\/sprite.svg#star\"\/>\n                                    <\/svg>\n                                                                    <svg  class=\"active\" >\n                                        <use\n                                            xlink:href=\"\/content\/themes\/sherpas-theme\/dist\/images\/sprite.svg#star\"\/>\n                                    <\/svg>\n                                                                    <svg  class=\"active\" >\n                                        <use\n                                            xlink:href=\"\/content\/themes\/sherpas-theme\/dist\/images\/sprite.svg#star\"\/>\n                                    <\/svg>\n                                                                    <svg  class=\"active\" >\n                                        <use\n                                            xlink:href=\"\/content\/themes\/sherpas-theme\/dist\/images\/sprite.svg#star\"\/>\n                                    <\/svg>\n                                                                    <svg >\n                                        <use\n                                            xlink:href=\"\/content\/themes\/sherpas-theme\/dist\/images\/sprite.svg#star\"\/>\n                                    <\/svg>\n                                                            <\/div>\n                                                 <p class=\"push__teachers-price\">13\u20ac\/h<\/p>                     <\/div>\n                <\/div>\n                                            <div class=\"swiper-slide\">\n                    <div class=\"push__teachers-card\">\n                        <div\n                            class=\"push__teachers-profil\"\n                            \n                            style=\"background-image: url(https:\/\/sherpas.com\/content\/uploads\/2022\/01\/Sophie2x.png);\"\n                        >\n                    <\/div>\n                         <p class=\"push__teachers-name\">Sophie<\/p>                          <p class=\"push__teachers-school\">Sciences Po Bordeaux<\/p>                                                     <div class=\"push__teachers-note\">\n                                                                    <svg  class=\"active\" >\n                                        <use\n                                            xlink:href=\"\/content\/themes\/sherpas-theme\/dist\/images\/sprite.svg#star\"\/>\n                                    <\/svg>\n                                                                    <svg  class=\"active\" >\n                                        <use\n                                            xlink:href=\"\/content\/themes\/sherpas-theme\/dist\/images\/sprite.svg#star\"\/>\n                                    <\/svg>\n                                                                    <svg  class=\"active\" >\n                                        <use\n                                            xlink:href=\"\/content\/themes\/sherpas-theme\/dist\/images\/sprite.svg#star\"\/>\n                                    <\/svg>\n                                                                    <svg  class=\"active\" >\n                                        <use\n                                            xlink:href=\"\/content\/themes\/sherpas-theme\/dist\/images\/sprite.svg#star\"\/>\n                                    <\/svg>\n                                                                    <svg >\n                                        <use\n                                            xlink:href=\"\/content\/themes\/sherpas-theme\/dist\/images\/sprite.svg#star\"\/>\n                                    <\/svg>\n                                                            <\/div>\n                                                 <p class=\"push__teachers-price\">12\u20ac\/h<\/p>                     <\/div>\n                <\/div>\n                                            <div class=\"swiper-slide\">\n                    <div class=\"push__teachers-card\">\n                        <div\n                            class=\"push__teachers-profil\"\n                            \n                            style=\"background-image: url(https:\/\/sherpas.com\/content\/uploads\/2022\/01\/Hugo2x.jpg);\"\n                        >\n                    <\/div>\n                         <p class=\"push__teachers-name\">Hugo<\/p>                          <p class=\"push__teachers-school\">Insa Lyon<\/p>                                                     <div class=\"push__teachers-note\">\n                                                                    <svg  class=\"active\" >\n                                        <use\n                                            xlink:href=\"\/content\/themes\/sherpas-theme\/dist\/images\/sprite.svg#star\"\/>\n                                    <\/svg>\n                                                                    <svg  class=\"active\" >\n                                        <use\n                                            xlink:href=\"\/content\/themes\/sherpas-theme\/dist\/images\/sprite.svg#star\"\/>\n                                    <\/svg>\n                                                                    <svg  class=\"active\" >\n                                        <use\n                                            xlink:href=\"\/content\/themes\/sherpas-theme\/dist\/images\/sprite.svg#star\"\/>\n                                    <\/svg>\n                                                                    <svg  class=\"active\" >\n                                        <use\n                                            xlink:href=\"\/content\/themes\/sherpas-theme\/dist\/images\/sprite.svg#star\"\/>\n                                    <\/svg>\n                                                                    <svg >\n                                        <use\n                                            xlink:href=\"\/content\/themes\/sherpas-theme\/dist\/images\/sprite.svg#star\"\/>\n                                    <\/svg>\n                                                            <\/div>\n                                                 <p class=\"push__teachers-price\">16\u20ac\/h<\/p>                     <\/div>\n                <\/div>\n                                            <div class=\"swiper-slide\">\n                    <div class=\"push__teachers-card\">\n                        <div\n                            class=\"push__teachers-profil\"\n                            \n                            style=\"background-image: url(https:\/\/sherpas.com\/content\/uploads\/2022\/01\/Thibault2x.png);\"\n                        >\n                    <\/div>\n                         <p class=\"push__teachers-name\">Thibault<\/p>                          <p class=\"push__teachers-school\">ENS Paris Ulm<\/p>                                                     <div class=\"push__teachers-note\">\n                                                                    <svg  class=\"active\" >\n                                        <use\n                                            xlink:href=\"\/content\/themes\/sherpas-theme\/dist\/images\/sprite.svg#star\"\/>\n                                    <\/svg>\n                                                                    <svg  class=\"active\" >\n                                        <use\n                                            xlink:href=\"\/content\/themes\/sherpas-theme\/dist\/images\/sprite.svg#star\"\/>\n                                    <\/svg>\n                                                                    <svg  class=\"active\" >\n                                        <use\n                                            xlink:href=\"\/content\/themes\/sherpas-theme\/dist\/images\/sprite.svg#star\"\/>\n                                    <\/svg>\n                                                                    <svg  class=\"active\" >\n                                        <use\n                                            xlink:href=\"\/content\/themes\/sherpas-theme\/dist\/images\/sprite.svg#star\"\/>\n                                    <\/svg>\n                                                                    <svg  class=\"active\" >\n                                        <use\n                                            xlink:href=\"\/content\/themes\/sherpas-theme\/dist\/images\/sprite.svg#star\"\/>\n                                    <\/svg>\n                                                            <\/div>\n                                                 <p class=\"push__teachers-price\">20\u20ac\/h<\/p>                     <\/div>\n                <\/div>\n                                            <div class=\"swiper-slide\">\n                    <div class=\"push__teachers-card\">\n                        <div\n                            class=\"push__teachers-profil\"\n                            \n                            style=\"background-image: url(https:\/\/sherpas.com\/content\/uploads\/2022\/01\/Agathe2x.png);\"\n                        >\n                    <\/div>\n                         <p class=\"push__teachers-name\">Agathe<\/p>                          <p class=\"push__teachers-school\">ENS Lyon<\/p>                                                     <div class=\"push__teachers-note\">\n                                                                    <svg  class=\"active\" >\n                                        <use\n                                            xlink:href=\"\/content\/themes\/sherpas-theme\/dist\/images\/sprite.svg#star\"\/>\n                                    <\/svg>\n                                                                    <svg  class=\"active\" >\n                                        <use\n                                            xlink:href=\"\/content\/themes\/sherpas-theme\/dist\/images\/sprite.svg#star\"\/>\n                                    <\/svg>\n                                                                    <svg  class=\"active\" >\n                                        <use\n                                            xlink:href=\"\/content\/themes\/sherpas-theme\/dist\/images\/sprite.svg#star\"\/>\n                                    <\/svg>\n                                                                    <svg  class=\"active\" >\n                                        <use\n                                            xlink:href=\"\/content\/themes\/sherpas-theme\/dist\/images\/sprite.svg#star\"\/>\n                                    <\/svg>\n                                                                    <svg  class=\"active\" >\n                                        <use\n                                            xlink:href=\"\/content\/themes\/sherpas-theme\/dist\/images\/sprite.svg#star\"\/>\n                                    <\/svg>\n                                                            <\/div>\n                                                 <p class=\"push__teachers-price\">19\u20ac\/h<\/p>                     <\/div>\n                <\/div>\n                                            <div class=\"swiper-slide\">\n                    <div class=\"push__teachers-card\">\n                        <div\n                            class=\"push__teachers-profil\"\n                            \n                            style=\"background-image: url(https:\/\/sherpas.com\/content\/uploads\/2022\/01\/Fanny2x.jpg);\"\n                        >\n                    <\/div>\n                         <p class=\"push__teachers-name\">Fanny<\/p>                          <p class=\"push__teachers-school\">Ponts ParisTech<\/p>                                                     <div class=\"push__teachers-note\">\n                                                                    <svg  class=\"active\" >\n                                        <use\n                                            xlink:href=\"\/content\/themes\/sherpas-theme\/dist\/images\/sprite.svg#star\"\/>\n                                    <\/svg>\n                                                                    <svg  class=\"active\" >\n                                        <use\n                                            xlink:href=\"\/content\/themes\/sherpas-theme\/dist\/images\/sprite.svg#star\"\/>\n                                    <\/svg>\n                                                                    <svg  class=\"active\" >\n                                        <use\n                                            xlink:href=\"\/content\/themes\/sherpas-theme\/dist\/images\/sprite.svg#star\"\/>\n                                    <\/svg>\n                                                                    <svg  class=\"active\" >\n                                        <use\n                                            xlink:href=\"\/content\/themes\/sherpas-theme\/dist\/images\/sprite.svg#star\"\/>\n                                    <\/svg>\n                                                                    <svg  class=\"active\" >\n                                        <use\n                                            xlink:href=\"\/content\/themes\/sherpas-theme\/dist\/images\/sprite.svg#star\"\/>\n                                    <\/svg>\n                                                            <\/div>\n                                                 <p class=\"push__teachers-price\">19\u20ac\/h<\/p>                     <\/div>\n                <\/div>\n                    <\/div>\n    <\/div>\n<\/div>\n                                                    <div class=\"push__content\">\n                                                            <div  class=\"d-none d-md-block\" >\n                                    <img decoding=\"async\" class=\"push__logo\" src=\"\/content\/themes\/sherpas-theme\/dist\/images\/logo.svg\"\n                                        alt=\"Logo Sherpas\">\n                                <\/div>\n                                                                                        <div class=\"push__title\"><p>Ton premier cours particulier est offert ! <span role=\"img\" aria-label=\"\ud83c\udf81\">\ud83c\udf81<\/span><!-- notionvc: 91b6b7d7-50f2-46f4-ae1f-ecbabe834aad --><\/p>\n<\/div>\n                                                                                        <div class=\"push__text\"><p>Nos profs sont pass\u00e9s par les meilleures \u00e9coles et universit\u00e9s.<!-- notionvc: 21bb66b6-b36d-4ce8-8950-173722d75a1e --><\/p>\n<p>&nbsp;<\/p>\n<\/div>\n                                                        <div class=\"push__promo-button   \">\n                                                                                                    <div\n                                        class=\"btn btn-primary\"\n                                        style=\"color: #ffffff; border-color: ; background-color: \"\n\n                                    >\n                                        J&#8217;EN PROFITE MAINTENANT !\n                                    <\/div>\n                                                            <\/div>\n                                                    <\/div>\n                                    <\/div>\n                                    <\/div>\n    <\/section>\n\n\n\n<h2 class=\"wp-block-heading\">Les habitudes de communication \u00e0 adopter&nbsp;<\/h2>\n\n\n\n<p>Tu l\u2019auras compris, gr\u00e2ce aux m\u00e9thodes pr\u00e9sent\u00e9es plus haut<strong>, plusieurs facteurs peuvent t\u2019amener \u00e0 \u201cmal communiquer\u201d<\/strong>: \u00e9motions, habitudes, attitudes\u2026 Le gros avantage, c\u2019est qu\u2019avec tous les conseils qui suivent et en prenant conscience de tes difficult\u00e9s \u00e0 dialoguer,<strong> tu peux apprendre \u00e0 bien communiquer. <\/strong>Let\u2019s go ?<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">L\u2019\u00e9coute de l\u2019autre \ud83d\udc42<\/h4>\n\n\n\n<p><strong>Comment peut-on communiquer sainement sans \u00e9couter l\u2019autre vraiment ?<\/strong> On est d\u2019accord, c\u2019est impossible. Ou alors,<strong> tu vas te mettre \u00e0 parler tout seul<\/strong> et \u00e7a s\u2019appelle plus un dialogue, mais un monologue.&nbsp;<\/p>\n\n\n\n<p>\u00c9videmment, c\u2019est tout ce que l\u2019on ne veut pas lorsqu\u2019on d\u00e9sire bien dialoguer et c\u2019est pour cette raison qu\u2019on parle d\u2019<strong>\u00e9coute active.&nbsp;<\/strong><\/p>\n\n\n\n<p>L\u2019\u00e9coute active, c\u2019est le fait <strong>d\u2019\u00e9couter en ayant l\u2019intention de comprendre l\u2019autre.<\/strong> Il arrive parfois que lorsque quelqu\u2019un parle,<strong> tu sois plus occup\u00e9 \u00e0 penser \u00e0 ta r\u00e9ponse qu\u2019\u00e0 \u00e9couter. <\/strong>C\u2019est justement \u00e7a la cl\u00e9 : \u00e9couter de fa\u00e7on active et en<strong> t\u2019impliquant.&nbsp;<\/strong><\/p>\n\n\n\n<p><strong>\ud83d\udc49 Pars du principe que lorsque toi tu parles, tu souhaites que l\u2019on t\u2019\u00e9coute. <\/strong>Un \u00e9change, c\u2019est dans les deux sens. Sinon vous allez avoir l\u2019impression mutuellement de parler \u00e0 un mur\u2026&nbsp;<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Exprime ton ressenti et tes \u00e9motions clairement \ud83d\udcac<\/h4>\n\n\n\n<p>Alors oui, parce que<strong> faire des sous-entendus et attendre que l\u2019autre devine, \u00e7a ne fonctionne pas\u2026<\/strong> Et franchement, c\u2019est une perte de temps. Il est vrai que c\u2019est difficile d\u2019ouvrir son c\u0153ur, de d\u00e9voiler ses sentiments et ses \u00e9motions. C\u2019est pour \u00e7a que cette habitude peut prendre du temps.<strong> Mais en r\u00e8gle g\u00e9n\u00e9rale, c\u2019est comme l\u2019une des cl\u00e9s majeures pour bien communiquer.&nbsp;<\/strong><\/p>\n\n\n\n<p>C\u2019est le cas au travail \u00e9galement. On ne te demande pas d\u2019avouer tes sentiments intimes. Le simple fait de dire \u201c<strong>cette situation ne me convient pas\u201d<\/strong>, c\u2019est exprimer ses \u00e9motions et ses ressentis. Et promis, \u00e7a marche vraiment !<\/p>\n\n\n\n<p>\ud83d\udc49<strong> Ne teste pas les autres<\/strong> en te disant \u201cJ\u2019attends de voir si cette personne va comprendre et va venir vers moi\u201d. Prends les devants et exprime tes ressentis ! Parce qu\u2019\u00e0 ce train-l\u00e0, \u00e7a peut durer, longtemps\u2026<\/p>\n\n\n\n\n\n<h4 class=\"wp-block-heading\">Exclue le jugement \u274c<\/h4>\n\n\n\n<p>Encore un pilier majeur pour bien dialoguer. <strong>&nbsp;C\u2019est un grand NON pour le jugement. <\/strong>Comment veux-tu avoir une conversation constructive et saine si tu juges les sentiments ou les dire de l\u2019autre ? Pour avancer ensemble et s\u2019enrichir mutuellement,<strong> il est imp\u00e9ratif de s\u2019\u00e9couter et de ne pas se juger.<\/strong><\/p>\n\n\n\n<p>\ud83d\udc49 Fais preuve d\u2019ouverture d\u2019esprit et de bienveillance.&nbsp;<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Mets-toi \u00e0 la place de l\u2019autre \ud83d\udc6d<\/h4>\n\n\n\n<p>Ce conseil-l\u00e0 peut t\u2019aider \u00e0 y voir plus clair et \u00e0 \u00eatre bienveillant. <strong>Il arrive parfois de pas r\u00e9ussir \u00e0 comprendre la r\u00e9action de quelqu\u2019un, et c\u2019est normal, on est tous diff\u00e9rents.&nbsp;<\/strong><\/p>\n\n\n\n<p>Mais il peut \u00eatre int\u00e9ressant d\u2019essayer <strong>de se mettre \u00e0 la place de l\u2019autre<\/strong>. Imagine-toi dans la m\u00eame situation que lui et essaye de <strong>d\u00e9crypter les sentiments que cela pourrait te faire ressentir<\/strong>. Cela ne veut pas dire que tu dois \u00eatre d\u2019accord. Mais essayer de comprendre et d\u2019inverser les r\u00f4les peut <strong>provoquer des d\u00e9clics b\u00e9n\u00e9fiques.&nbsp;<\/strong><\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Ne cherche pas \u00e0 changer et influencer l\u2019autre \u274c<\/h4>\n\n\n\n<p>C\u2019est hyper important de comprendre que <strong>l\u2019on est tous diff\u00e9rents et qu\u2019il n\u2019est pas question de vouloir changer l\u2019autre dans ce qu\u2019il est.<\/strong> \u00c9videmment, tout le monde peut faire des efforts. Mais ton r\u00f4le, ce n\u2019est jamais de faire changer la personne qu\u2019il y a en face de toi, m\u00eame lorsque vous avez de profonds d\u00e9saccords.&nbsp;<\/p>\n\n\n\n<p>\ud83d\udca1 Pour cela, rappelle-toi d\u2019une chose : les seules actions que tu peux mener sont envers toi-m\u00eame. Eh oui,<strong> il vaut mieux d\u00e9penser son \u00e9nergie \u00e0 changer ses propres comportements qu\u2019\u00e0 vouloir que l\u2019autre change de comportement, tu comprends ?<\/strong><\/p>\n\n\n<section class=\"you-know\">\n                <div class=\"you-know__title\"><p>\ud83d\udea8 Disclaimer<\/p>\n<\/div>\n                        <div class=\"you-know__text\">\n            <p><strong data-rich-text-format-boundary=\"true\">Cela ne s\u2019applique qu\u2019\u00e0 des situations saines. Si tu es en danger ou que le comportement de quelqu\u2019un ne te plait pas, te met mal \u00e0 l\u2019aise, te fait du mal\u2026 il n\u2019est pas question de te remettre en question TOI et de changer TON comportement.<\/strong><\/p>\n\n        <\/div>\n              <\/section>\n\n\n\n<h4 class=\"wp-block-heading\">Remets-toi en question \ud83e\udd14&nbsp;<\/h4>\n\n\n\n<p>Faire des reproches aux autres, c\u2019est l\u00e9gitime.<strong> Mais il faut aussi admettre que tout le monde fait des erreurs, dont toi.<\/strong> Ce n\u2019est pas toujours \u00e9vident d\u2019assumer ses erreurs ou ses responsabilit\u00e9s. Et pourtant, c\u2019est la cl\u00e9 pour maintenir des liens sains avec les autres.&nbsp;<\/p>\n\n\n\n<p>Tiens, mets-toi \u00e0 la place de l\u2019autre. <strong>Quand toi tu fais un reproche, tu souhaites que la personne reconnaisse ses torts, non ?<\/strong> Vice versa !<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">La communication \u00e0 froid \u2744\ufe0f<\/h4>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" src=\"https:\/\/media.giphy.com\/media\/3o6vXJZlfNfAYysryo\/giphy.gif\" alt=\"un personnage prend une grande inspiration et une grande expiration en lien avec les principes du Yoga\"\/><\/figure><\/div>\n\n\n<p>Le conseil qui suit est tr\u00e8s pr\u00e9cieux. Communiquer, c\u2019est une question de timing ! La recette miracle : <strong>dialoguer \u00e0 froid plut\u00f4t qu\u2019\u00e0 chaud. \ud83d\udd25<\/strong><\/p>\n\n\n\n<p>Lorsque tu es \u00e9nerv\u00e9, triste ou contrari\u00e9, ce n\u2019est pas le moment de dialoguer avec ton interlocuteur. Et vice versa. <strong>Pourquoi ? Parce que tu communiques avec tes ressentis et non avec ta raison, et, crois-moi, \u00e7a change la donne.&nbsp;<\/strong><\/p>\n\n\n\n<p>Tu as certainement fait l\u2019exp\u00e9rience d\u2019une dispute ou tu dis des choses que tu ne penses pas sur le coup de la col\u00e8re ? C\u2019est justement ce que l\u2019on souhaite \u00e9viter.<\/p>\n\n\n\n<p>En fonction de la situation,<strong> attends de te calmer <\/strong>: quelques heures, quelques jours. C\u2019est \u00e0 toi de jauger et de choisir un moment propice \u00e0 la discussion aussi bien pour toi que pour l\u2019autre.&nbsp;<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Ne dis pas \u201ctu\u201d mais \u201cje\u201d \ud83d\udcac<\/h4>\n\n\n\n<p>Dernier conseil relatif \u00e0 la mani\u00e8re de t\u2019exprimer et de formuler les reproches. La r\u00e8gle : <strong>employer \u201cje\u201d plut\u00f4t que \u201ctu\u201d.&nbsp;<\/strong><\/p>\n\n\n\n<p>\u201cTu as trahi ma confiance\u201d : la personne<strong> se sent directement agress\u00e9e <\/strong>et<strong> <\/strong>se ferme.&nbsp;<\/p>\n\n\n\n<p>\u201cJe me suis senti trahi\u201d : la personne<strong> prend en compte tes sentiments <\/strong>et cela ouvre le dialogue et la bienveillance.&nbsp;<\/p>\n\n\n<section class=\"push \">\n        <div >\n            \n                                                <div class=\"push__container  qcd\" data-target=\"_self\" data-qcd=\"aHR0cHM6Ly9zaGVycGFzLmNvbS9wcm9mZXNzZXVycz9zaWdudXA9dHJ1ZQ==\" data-banner=\"2\" data-name=\"Cours part&amp;#8217; global #2 = CPG2\" style=\"background-color: #F3FBF7\" >\n                                                                        <div class=\"push__teachers\">\n    <div class=\"d-flex justify-content-center d-md-none\">\n        <img decoding=\"async\" class=\"push__logo\" src=\"\/content\/themes\/sherpas-theme\/dist\/images\/logo.svg\" alt=\"Logo Sherpas\">\n    <\/div>\n    <div class=\"swiper\">\n        <div class=\"swiper-wrapper\">\n                                            <div class=\"swiper-slide\">\n                    <div class=\"push__teachers-card\">\n                        <div\n                            class=\"push__teachers-profil\"\n                            \n                            style=\"background-image: url(https:\/\/sherpas.com\/content\/uploads\/2022\/01\/Cle\u0301mence2x.png);\"\n                        >\n                    <\/div>\n                         <p class=\"push__teachers-name\">Cl\u00e9mence<\/p>                          <p class=\"push__teachers-school\">HEC Paris<\/p>                                                     <div class=\"push__teachers-note\">\n                                                                    <svg  class=\"active\" >\n                                        <use\n                                            xlink:href=\"\/content\/themes\/sherpas-theme\/dist\/images\/sprite.svg#star\"\/>\n                                    <\/svg>\n                                                                    <svg  class=\"active\" >\n                                        <use\n                                            xlink:href=\"\/content\/themes\/sherpas-theme\/dist\/images\/sprite.svg#star\"\/>\n                                    <\/svg>\n                                                                    <svg  class=\"active\" >\n                                        <use\n                                            xlink:href=\"\/content\/themes\/sherpas-theme\/dist\/images\/sprite.svg#star\"\/>\n                                    <\/svg>\n                                                                    <svg  class=\"active\" >\n                                        <use\n                                            xlink:href=\"\/content\/themes\/sherpas-theme\/dist\/images\/sprite.svg#star\"\/>\n                                    <\/svg>\n                                                                    <svg  class=\"active\" >\n                                        <use\n                                            xlink:href=\"\/content\/themes\/sherpas-theme\/dist\/images\/sprite.svg#star\"\/>\n                                    <\/svg>\n                                                            <\/div>\n                                                 <p class=\"push__teachers-price\">21\u20ac\/h\/h<\/p>                     <\/div>\n                <\/div>\n                                            <div class=\"swiper-slide\">\n                    <div class=\"push__teachers-card\">\n                        <div\n                            class=\"push__teachers-profil\"\n                            \n                            style=\"background-image: url(https:\/\/sherpas.com\/content\/uploads\/2022\/01\/Thibault2x.png);\"\n                        >\n                    <\/div>\n                         <p class=\"push__teachers-name\">Thibault<\/p>                          <p class=\"push__teachers-school\">ENS Paris Ulm<\/p>                                                     <div class=\"push__teachers-note\">\n                                                                    <svg  class=\"active\" >\n                                        <use\n                                            xlink:href=\"\/content\/themes\/sherpas-theme\/dist\/images\/sprite.svg#star\"\/>\n                                    <\/svg>\n                                                                    <svg  class=\"active\" >\n                                        <use\n                                            xlink:href=\"\/content\/themes\/sherpas-theme\/dist\/images\/sprite.svg#star\"\/>\n                                    <\/svg>\n                                                                    <svg  class=\"active\" >\n                                        <use\n                                            xlink:href=\"\/content\/themes\/sherpas-theme\/dist\/images\/sprite.svg#star\"\/>\n                                    <\/svg>\n                                                                    <svg  class=\"active\" >\n                                        <use\n                                            xlink:href=\"\/content\/themes\/sherpas-theme\/dist\/images\/sprite.svg#star\"\/>\n                                    <\/svg>\n                                                                    <svg  class=\"active\" >\n                                        <use\n                                            xlink:href=\"\/content\/themes\/sherpas-theme\/dist\/images\/sprite.svg#star\"\/>\n                                    <\/svg>\n                                                            <\/div>\n                                                 <p class=\"push__teachers-price\">20\u20ac\/h<\/p>                     <\/div>\n                <\/div>\n                                            <div class=\"swiper-slide\">\n                    <div class=\"push__teachers-card\">\n                        <div\n                            class=\"push__teachers-profil\"\n                            \n                            style=\"background-image: url(https:\/\/sherpas.com\/content\/uploads\/2022\/01\/Sophie2x.png);\"\n                        >\n                    <\/div>\n                         <p class=\"push__teachers-name\">Sophie<\/p>                          <p class=\"push__teachers-school\">Sciences Po Bordeaux<\/p>                                                     <div class=\"push__teachers-note\">\n                                                                    <svg  class=\"active\" >\n                                        <use\n                                            xlink:href=\"\/content\/themes\/sherpas-theme\/dist\/images\/sprite.svg#star\"\/>\n                                    <\/svg>\n                                                                    <svg  class=\"active\" >\n                                        <use\n                                            xlink:href=\"\/content\/themes\/sherpas-theme\/dist\/images\/sprite.svg#star\"\/>\n                                    <\/svg>\n                                                                    <svg  class=\"active\" >\n                                        <use\n                                            xlink:href=\"\/content\/themes\/sherpas-theme\/dist\/images\/sprite.svg#star\"\/>\n                                    <\/svg>\n                                                                    <svg  class=\"active\" >\n                                        <use\n                                            xlink:href=\"\/content\/themes\/sherpas-theme\/dist\/images\/sprite.svg#star\"\/>\n                                    <\/svg>\n                                                                    <svg >\n                                        <use\n                                            xlink:href=\"\/content\/themes\/sherpas-theme\/dist\/images\/sprite.svg#star\"\/>\n                                    <\/svg>\n                                                            <\/div>\n                                                 <p class=\"push__teachers-price\">12\u20ac\/h<\/p>                     <\/div>\n                <\/div>\n                                            <div class=\"swiper-slide\">\n                    <div class=\"push__teachers-card\">\n                        <div\n                            class=\"push__teachers-profil\"\n                            \n                            style=\"background-image: url(https:\/\/sherpas.com\/content\/uploads\/2022\/01\/Noemie2x.jpg);\"\n                        >\n                    <\/div>\n                         <p class=\"push__teachers-name\">No\u00e9mie<\/p>                          <p class=\"push__teachers-school\">M2 en droit \u00e0 Assas<\/p>                                                     <div class=\"push__teachers-note\">\n                                                                    <svg  class=\"active\" >\n                                        <use\n                                            xlink:href=\"\/content\/themes\/sherpas-theme\/dist\/images\/sprite.svg#star\"\/>\n                                    <\/svg>\n                                                                    <svg  class=\"active\" >\n                                        <use\n                                            xlink:href=\"\/content\/themes\/sherpas-theme\/dist\/images\/sprite.svg#star\"\/>\n                                    <\/svg>\n                                                                    <svg  class=\"active\" >\n                                        <use\n                                            xlink:href=\"\/content\/themes\/sherpas-theme\/dist\/images\/sprite.svg#star\"\/>\n                                    <\/svg>\n                                                                    <svg  class=\"active\" >\n                                        <use\n                                            xlink:href=\"\/content\/themes\/sherpas-theme\/dist\/images\/sprite.svg#star\"\/>\n                                    <\/svg>\n                                                                    <svg  class=\"active\" >\n                                        <use\n                                            xlink:href=\"\/content\/themes\/sherpas-theme\/dist\/images\/sprite.svg#star\"\/>\n                                    <\/svg>\n                                                            <\/div>\n                                                 <p class=\"push__teachers-price\">19\u20ac\/h<\/p>                     <\/div>\n                <\/div>\n                                            <div class=\"swiper-slide\">\n                    <div class=\"push__teachers-card\">\n                        <div\n                            class=\"push__teachers-profil\"\n                            \n                            style=\"background-image: url(https:\/\/sherpas.com\/content\/uploads\/2022\/01\/Fanny2x.jpg);\"\n                        >\n                    <\/div>\n                         <p class=\"push__teachers-name\">Fanny<\/p>                          <p class=\"push__teachers-school\">Ponts ParisTech<\/p>                                                     <div class=\"push__teachers-note\">\n                                                                    <svg  class=\"active\" >\n                                        <use\n                                            xlink:href=\"\/content\/themes\/sherpas-theme\/dist\/images\/sprite.svg#star\"\/>\n                                    <\/svg>\n                                                                    <svg  class=\"active\" >\n                                        <use\n                                            xlink:href=\"\/content\/themes\/sherpas-theme\/dist\/images\/sprite.svg#star\"\/>\n                                    <\/svg>\n                                                                    <svg  class=\"active\" >\n                                        <use\n                                            xlink:href=\"\/content\/themes\/sherpas-theme\/dist\/images\/sprite.svg#star\"\/>\n                                    <\/svg>\n                                                                    <svg  class=\"active\" >\n                                        <use\n                                            xlink:href=\"\/content\/themes\/sherpas-theme\/dist\/images\/sprite.svg#star\"\/>\n                                    <\/svg>\n                                                                    <svg  class=\"active\" >\n                                        <use\n                                            xlink:href=\"\/content\/themes\/sherpas-theme\/dist\/images\/sprite.svg#star\"\/>\n                                    <\/svg>\n                                                            <\/div>\n                                                 <p class=\"push__teachers-price\">19\u20ac\/h<\/p>                     <\/div>\n                <\/div>\n                                            <div class=\"swiper-slide\">\n                    <div class=\"push__teachers-card\">\n                        <div\n                            class=\"push__teachers-profil\"\n                            \n                            style=\"background-image: url(https:\/\/sherpas.com\/content\/uploads\/2022\/01\/Simon2x.jpg);\"\n                        >\n                    <\/div>\n                         <p class=\"push__teachers-name\">Simon<\/p>                          <p class=\"push__teachers-school\">4e ann\u00e9e de m\u00e9decine<\/p>                                                     <div class=\"push__teachers-note\">\n                                                                    <svg  class=\"active\" >\n                                        <use\n                                            xlink:href=\"\/content\/themes\/sherpas-theme\/dist\/images\/sprite.svg#star\"\/>\n                                    <\/svg>\n                                                                    <svg  class=\"active\" >\n                                        <use\n                                            xlink:href=\"\/content\/themes\/sherpas-theme\/dist\/images\/sprite.svg#star\"\/>\n                                    <\/svg>\n                                                                    <svg  class=\"active\" >\n                                        <use\n                                            xlink:href=\"\/content\/themes\/sherpas-theme\/dist\/images\/sprite.svg#star\"\/>\n                                    <\/svg>\n                                                                    <svg  class=\"active\" >\n                                        <use\n                                            xlink:href=\"\/content\/themes\/sherpas-theme\/dist\/images\/sprite.svg#star\"\/>\n                                    <\/svg>\n                                                                    <svg  class=\"active\" >\n                                        <use\n                                            xlink:href=\"\/content\/themes\/sherpas-theme\/dist\/images\/sprite.svg#star\"\/>\n                                    <\/svg>\n                                                            <\/div>\n                                                 <p class=\"push__teachers-price\">26\u20ac\/h<\/p>                     <\/div>\n                <\/div>\n                                            <div class=\"swiper-slide\">\n                    <div class=\"push__teachers-card\">\n                        <div\n                            class=\"push__teachers-profil\"\n                            \n                            style=\"background-image: url(https:\/\/sherpas.com\/content\/uploads\/2022\/01\/Nicolas2x.png);\"\n                        >\n                    <\/div>\n                         <p class=\"push__teachers-name\">Nicolas<\/p>                          <p class=\"push__teachers-school\">CentraleSup\u00e9lec<\/p>                                                     <div class=\"push__teachers-note\">\n                                                                    <svg  class=\"active\" >\n                                        <use\n                                            xlink:href=\"\/content\/themes\/sherpas-theme\/dist\/images\/sprite.svg#star\"\/>\n                                    <\/svg>\n                                                                    <svg  class=\"active\" >\n                                        <use\n                                            xlink:href=\"\/content\/themes\/sherpas-theme\/dist\/images\/sprite.svg#star\"\/>\n                                    <\/svg>\n                                                                    <svg  class=\"active\" >\n                                        <use\n                                            xlink:href=\"\/content\/themes\/sherpas-theme\/dist\/images\/sprite.svg#star\"\/>\n                                    <\/svg>\n                                                                    <svg  class=\"active\" >\n                                        <use\n                                            xlink:href=\"\/content\/themes\/sherpas-theme\/dist\/images\/sprite.svg#star\"\/>\n                                    <\/svg>\n                                                                    <svg  class=\"active\" >\n                                        <use\n                                            xlink:href=\"\/content\/themes\/sherpas-theme\/dist\/images\/sprite.svg#star\"\/>\n                                    <\/svg>\n                                                            <\/div>\n                                                 <p class=\"push__teachers-price\">17\u20ac\/h<\/p>                     <\/div>\n                <\/div>\n                                            <div class=\"swiper-slide\">\n                    <div class=\"push__teachers-card\">\n                        <div\n                            class=\"push__teachers-profil\"\n                            \n                            style=\"background-image: url(https:\/\/sherpas.com\/content\/uploads\/2022\/01\/Victor2x.jpg);\"\n                        >\n                    <\/div>\n                         <p class=\"push__teachers-name\">Victor<\/p>                          <p class=\"push__teachers-school\">ESCP<\/p>                                                     <div class=\"push__teachers-note\">\n                                                                    <svg  class=\"active\" >\n                                        <use\n                                            xlink:href=\"\/content\/themes\/sherpas-theme\/dist\/images\/sprite.svg#star\"\/>\n                                    <\/svg>\n                                                                    <svg  class=\"active\" >\n                                        <use\n                                            xlink:href=\"\/content\/themes\/sherpas-theme\/dist\/images\/sprite.svg#star\"\/>\n                                    <\/svg>\n                                                                    <svg  class=\"active\" >\n                                        <use\n                                            xlink:href=\"\/content\/themes\/sherpas-theme\/dist\/images\/sprite.svg#star\"\/>\n                                    <\/svg>\n                                                                    <svg  class=\"active\" >\n                                        <use\n                                            xlink:href=\"\/content\/themes\/sherpas-theme\/dist\/images\/sprite.svg#star\"\/>\n                                    <\/svg>\n                                                                    <svg  class=\"active\" >\n                                        <use\n                                            xlink:href=\"\/content\/themes\/sherpas-theme\/dist\/images\/sprite.svg#star\"\/>\n                                    <\/svg>\n                                                            <\/div>\n                                                 <p class=\"push__teachers-price\">25\u20ac\/h<\/p>                     <\/div>\n                <\/div>\n                    <\/div>\n    <\/div>\n<\/div>\n                                                    <div class=\"push__content\">\n                                                            <div  class=\"d-none d-md-block\" >\n                                    <img decoding=\"async\" class=\"push__logo\" src=\"\/content\/themes\/sherpas-theme\/dist\/images\/logo.svg\"\n                                        alt=\"Logo Sherpas\">\n                                <\/div>\n                                                                                        <div class=\"push__title\"><p>Besoin d&#8217;un prof particulier ? <span role=\"img\" aria-label=\"\u2728\">\u2728<\/span><!-- notionvc: 9b5ed38b-ea2e-4d3c-a3bb-f0091c2eedd2 --><\/p>\n<\/div>\n                                                                                        <div class=\"push__text\"><p>Nos profs sont l\u00e0 pour t&#8217;aider \u00e0 progresser !<\/p>\n<p>&nbsp;<\/p>\n<p><!-- notionvc: 20490bdd-6579-484b-9d99-0ff0bc1aa8e7 --><\/p>\n<\/div>\n                                                        <div class=\"push__promo-button   \">\n                                                                                                    <div\n                                        class=\"btn btn-primary\"\n                                        style=\"color: ; border-color: ; background-color: \"\n\n                                    >\n                                        JE PRENDS UN COURS GRATUIT !\n                                    <\/div>\n                                                            <\/div>\n                                                    <\/div>\n                                    <\/div>\n                                    <\/div>\n    <\/section>\n\n\n\n<h2 class=\"wp-block-heading\">Quiz : comment bien communiquer ? \u2600\ufe0f<\/h2>\n\n\n\n\n\n<h2 class=\"wp-block-heading\">Plus qu\u2019\u00e0 passer \u00e0 l\u2019action<\/h2>\n\n\n\n<p>On esp\u00e8re que ce petit guide te permettra de d\u00e9velopper de nouvelles mani\u00e8res de dialoguer avec les autres. Le plus important :<strong> s\u2019\u00e9couter et \u00e9couter les autres avec bienveillance<\/strong>. Et cela marche pour toi aussi. Faire des efforts, c\u2019est normal, il ne te reste plus qu\u2019\u00e0 en tirer des le\u00e7ons et \u00e0 dialoguer avec les \u00eatres qui gravitent autour de toi pour trouver un terrain d\u2019entente sain. \u2600\ufe0f<\/p>\n\n\n<div class=\"kk-star-ratings kksr-auto kksr-align-center kksr-valign-bottom\"\n    data-payload='{&quot;align&quot;:&quot;center&quot;,&quot;id&quot;:&quot;224507&quot;,&quot;slug&quot;:&quot;default&quot;,&quot;valign&quot;:&quot;bottom&quot;,&quot;ignore&quot;:&quot;&quot;,&quot;reference&quot;:&quot;auto&quot;,&quot;class&quot;:&quot;&quot;,&quot;count&quot;:&quot;13&quot;,&quot;legendonly&quot;:&quot;&quot;,&quot;readonly&quot;:&quot;&quot;,&quot;score&quot;:&quot;4.4&quot;,&quot;starsonly&quot;:&quot;&quot;,&quot;best&quot;:&quot;5&quot;,&quot;gap&quot;:&quot;5&quot;,&quot;greet&quot;:&quot;Tu as aim\u00e9 cet article ?&quot;,&quot;legend&quot;:&quot;4.4\\\/5 - (13 votes)&quot;,&quot;size&quot;:&quot;24&quot;,&quot;title&quot;:&quot;Comment bien communiquer ? La cl\u00e9 des relations saines \ud83d\udddd\ufe0f&quot;,&quot;width&quot;:&quot;125.1&quot;,&quot;_legend&quot;:&quot;{score}\\\/{best} - ({count} {votes})&quot;,&quot;font_factor&quot;:&quot;1.25&quot;}'>\n            \n<div class=\"kksr-stars\">\n    \n<div class=\"kksr-stars-inactive\">\n            <div class=\"kksr-star\" data-star=\"1\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"2\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"3\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"4\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"5\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n    <\/div>\n    \n<div class=\"kksr-stars-active\" style=\"width: 125.1px;\">\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n    <\/div>\n<\/div>\n                \n\n<div class=\"kksr-legend\" style=\"font-size: 19.2px;\">\n            4.4\/5 - (13 votes)    <\/div>\n    <\/div>\n","protected":false},"excerpt":{"rendered":"<p>Tu l\u2019entends partout : communiquer avec les gens, c\u2019est la cl\u00e9 pour d\u00e9velopper des relations saines. Que ce (&#8230;)<\/p>\n","protected":false},"author":326,"featured_media":224521,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":true,"footnotes":""},"category":[505,126,122],"tag":[322],"class_list":["post-224507","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-prendre-soin-de-toi","category-psychologie","category-lifestyle","tag-confiance-en-soi"],"acf":[],"_links":{"self":[{"href":"https:\/\/sherpas.com\/blog\/wp-json\/wp\/v2\/posts\/224507","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sherpas.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/sherpas.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/sherpas.com\/blog\/wp-json\/wp\/v2\/users\/326"}],"replies":[{"embeddable":true,"href":"https:\/\/sherpas.com\/blog\/wp-json\/wp\/v2\/comments?post=224507"}],"version-history":[{"count":0,"href":"https:\/\/sherpas.com\/blog\/wp-json\/wp\/v2\/posts\/224507\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/sherpas.com\/blog\/wp-json\/wp\/v2\/media\/224521"}],"wp:attachment":[{"href":"https:\/\/sherpas.com\/blog\/wp-json\/wp\/v2\/media?parent=224507"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/sherpas.com\/blog\/wp-json\/wp\/v2\/category?post=224507"},{"taxonomy":"tag","embeddable":true,"href":"https:\/\/sherpas.com\/blog\/wp-json\/wp\/v2\/tag?post=224507"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}